This webinar will look at some of the most prominent operative factors and define the norms in the Responsibility and Accountability architecture of management, namely the Supervisor. Because most business in the US is classified as ‘small business’, very often the luxury of having a system or process for supervisory selection and development is informal, at best. We will describe some of the easiest and most effective ways to bring a supervisor up to speed on their responsibilities. Some of these techniques are surprisingly simple.
Attendees will learn 'what you're up against' in today's work environment. This is often not as simple as it was a few short years ago.
'Supervisors Responsibility' covers a wide range of human interactions. Since the employer-employee relationship is the dividing line of who does what, it is incumbent on the employer to properly define and fulfill their responsibility.
The concept of 'agency' is the operative term for the function of supervisors. We will explore the role of the employers 'agents' and examine Best Practices for helping you achieve the best outcome in running the business.
We will discuss a range of direct and tangential areas of responsibility, since many supervisors and managers wear multiple 'hats. Understanding the order of prominence among these designations is highly important.
The benefits of having a well-defined process for supervisor selection, promotion, development, and incremental responsibility will be discussed. The downside of doing little or nothing with supervisory engagement will also be discussed.Areas Covered in the Webinar:
Managers, Supervisors, Directors, and Vice-Presidents in the areas of:
From Medical device and combination product biotechnology devices
Principal Consultant, Atzari Enterprises
Jose Mora is a Principal Consultant specializing in Manufacturing Engineering and Quality Systems. For over 30 years he has worked in the medical device and life sciences industry specializing in manufacturing, process development, tooling, and quality systems.
Prior to working full time as a consulting partner for Atzari Consulting, José served as Director of Manufacturing Engineering at Boston Scientific and as Quality Systems Manager at Stryker Orthopedics, where he introduced process performance, problem solving, and quality system methodologies. During that time he prepared a white paper on the application of lean manufacturing methods to the creation and management of controlled documents and a template for strategic deployment.
Jose led the launch of manufacturing at a start-up urology products company as Director of Manufacturing for UroSurge, Inc. at the University of Iowa's business incubator park in Coralville, IA, creating a world-class medical device manufacturing operation, with JIT, kanban systems, visual workplace and lean manufacturing practices.
Running any business enterprise is tough enough on a good day. There are about 32.5 million small businesses in the US, which account for 99.9 percent of all US businesses (SBA, 2021).
The Small Business Administration (SBA) defines a small business as a firm that has fewer than 500 employees. This metric will be the focus of our discussion. And that's a big number.
How a business or organization approaches the treatment of its employees is a critical process. Supervisors – or anyone with direct control over the actions of employees – must clearly understand their responsibilities. They are accountable for carrying out the policies and procedures as defined by senior management.
They are the dividing line between 'The Company' and the employees. They are viewed as agents of the Company, and as such must represent the face of management in the eyes of employees.
This is often a complex mix of personalities and group dynamics, with the recent addition of social media and 'influencers. The old paradigm of 'I'm the boss, you're the worker' has shifted, considering external forces having nothing to do with your business processes. The 'Gig Economy' has created an alternate view of how employees think and perform.
The advent of a resurgent labor movement has also compounded the requirement for having supervisors on board with the company culture. They are viewed as representatives of monolithic, faceless 'Corporate' management.
Creating a bridge at this dividing line is part of the supervisor's role. They should understand that whatever they say to an employee is immediately interpreted as 'Company Policy'. There are several Do's and Don'ts associated with crossing this bridge. We will discuss these and other bridge 'crossing points' in our webinar.
Engrained into the US work culture is the direct and unrelenting responsibility of 'The Employer' for assuring the well-being of their employees. This concept has been microscopically defined over the years in Tort Law and Professional Liability cases, at the federal and state levels.
This concept of organizational responsibility is heavily reinforced by US Government agencies, notably the Department of Labor. There are defined penalties for non-compliance- for example in the 'Anti-Discrimination' Whistleblower, Anti-retaliation language on the OSHA Poster.
This concept of responsibility is also embodied throughout the fabric of society. More so now than ever before thanks to social media, Influencers, digital avatars, etc. The work environment itself has changed, with tele-work and Virtual Meetings now replacing the water-cooler/Conference Room.
Most large companies devote entire departments and a few Vice Presidents to detailing the role of a 'supervisor'. The role and responsibility of the employer has morphed over time into something akin to 'Adult Daycare', like it or not.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. FDATrainingAlert would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.
Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.
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