Root Cause Analysis - The Heart of Corrective Action

Why Should You Attend:

Is your corrective action system effective or do the same or similar problems keep occurring? If so you may not be doing root cause analysis in sufficient depth. Corrective and Preventive actions (CAPA) are key to an effective quality management system. And the key to an effective CAPA system is to know how to do an in-depth root cause analysis.

This presentation will explain the importance of root cause analysis and how it fits into an effective corrective and preventive action system. It will cover where else in your quality management system root cause analysis can be used and will give examples of some of the techniques for doing an effective root cause analysis. Attendees will learn how root cause analysis can be used in process control.

Learning Objectives:

• Reviewing CAPA
  • The difference between Correction, Corrective Action and Preventive Action
• Understand what root cause is
• Learn why root cause analysis is important
• Understand where root cause analysis is valuable
• Relationship between root cause and risk management
• Explore several techniques for doing root cause analysis

Areas Covered in the Webinar:

• What is root cause
• The difference between Correction, Corrective Action and Preventive Action
• Why root cause analysis is important
• Where root cause analysis is valuable
• Corrective and Preventive Action
• Risk Management
• Process Control
• Several techniques for doing root cause analysis

Who Will Benefit:

• Quality Management
• Quality Engineers
• Manufacturing Engineers
• Internal Auditors
• Quality Specialists
• Quality Associates
• Operations and Manufacturing Managers
• Process Engineers